Tuesday, August 19, 2014

DAD and SLA

Disciplined Agile Delivery (DAD) is a process decision framework that enables simplified process decisions around incremental and iterative solution delivery. DAD builds on the many practices espoused by advocates of Agile Software Development, including Scrum, Agile Modeling, Lean Software Development, and others.

Service level  aggrement
A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers.

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